Your Privacy,
Our Promise
We value your privacy and are committed to protecting your personal information. Here's exactly how we collect, use, and safeguard your data.
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Information We Collect
We collect only what's necessary to process your orders and improve your experience:
- Personal details โ name, email, phone number, and shipping address provided at checkout.
- Transaction details โ for order processing and delivery.
- Automatically collected data โ IP address, browser type, and device info for analytics and security.
How We Use Your Information
Your personal information is used strictly for:
- Processing and delivering your orders.
- Sending order updates, confirmations, or related communication.
- Improving our website, products, and customer service.
- Responding to your queries or feedback.
We do not sell, rent, or share your personal data with any third party for marketing or promotional use.
Data Sharing with Delivery Partners
Your address and contact number are shared only with our trusted delivery partners to ensure smooth delivery of your order. We do not authorise them to use this information for any purpose other than completing the delivery.
Data Security
We use secure server technology and encryption to protect your personal data from unauthorised access, alteration, or misuse. All transactions are processed through secure gateways and no payment information is stored on our servers.
Cookies
Our website may use cookies to enhance your browsing experience and analyse website traffic. Cookies help us understand how visitors interact with our site so we can improve it over time.
You can choose to disable cookies in your browser settings at any time without affecting your ability to browse or place orders.
Your Rights
You are in control of your data. You can contact us at any time to:
- Request details about the information we hold on you.
- Correct or update your personal data.
- Request deletion of your information from our records.
Privacy Questions & Contact
For any privacy-related questions or concerns, our team is ready to help. We are committed to addressing every query with care and transparency, and will respond within 24โ48 business hours. Reach us at support@gardenthrones.shop and we'll ensure your privacy concerns are handled promptly and respectfully.